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Frequently Asked Questions

Any 'first time' student is not charged for their initial card. However, a lost or misplaced or stolen ID card incurs a fee of $20.

Most cards are ready the net business day.

6 MB.

Only JPEG (.jpg) and HEIC (.heic) file types are accepted.

New Orientation students will receive cards at Orientation Checkout.

You will receive an email indicating the reason why the photo is not acceptable and will have to either reā€upload another picture or visit the MyPhoto Card office to have your card manually produced.

If you lose your ID card, immediatley contact the OneCard Office.


For any additional questions you can contact us through any of the below methods:

Email: onecard.photo@senecapolytechnic.ca
Phone: 416.491.5050 ext 22087